In this article:
- How do I change my email address?
- How do I change my password?
- How do I change my shipping address?
- How do I update my payment information?
How do I change my email address?
How do I change my password?
To change your password; log in to your Account, click on your name in the top right hand corner and select ‘Account Settings’. From there, select Change Password in the ‘Security and Login’ section and enter your new password.
If you are trying to log into your Juniper account but you have forgotten your password, please follow the below steps:
- To reset your password, please click here.
- Enter your email address which is linked to you existing Juniper account and select "Reset my password".
Once you click reset, an email will be sent to your inbox providing steps on how to reset your password.
If you have not received this email in 10 minutes, please make sure to check your junk and spam inboxes.
If you do not receive this email within 10 minutes, please contact our Patient Support Team by submitting a request here.
How do I change my shipping address?
To change your shipping address, please sign into your Dashboard and access the "Account" tab. You will be able to change your details there.
If your order has already been processed and you need to change your shipping address, please submit a request here.
How do I update my payment information?
To update your payment information; log in to your Account, click on your name in the top right hand corner and select ‘Account Settings’. From there, click on the pen icon under the ‘Payment Details’ section and enter your new details.