To link your IHI details to your Software account using Medicare, your full name, date of birth, sex and medicare number associated with your Medicare account should exactly match your Software account.
If you have a valid Medicare card, you can check your Medicare details by logging into your MyGov account
1. Go to Medicare under linked services.
2. Go to My details and click Update now.
3. Confirm your full name and date of birth in your Medicare personal details are correct and exactly match the Medicare details in your Software account.
Update your Medicare details in your Software account
1. Go to your Software Profile
2. Next to Medicare details click Add.
3. Update your first name, last name, date of birth, sex, Medicare number, individual reference number and card expiry as per your Medicare details.
4. Click Save.
If you are unable to save your Medicare details, please contact us so we can assist you.