How do I get started?


  1. Complete the Initial quiz: Start your Skin or Hair loss Quiz. The quiz will take you through a series of questions that test your eligibility and provide the necessary information for your Software doctor to proceed with a consult. Start your Skin Quiz here or your Hair Loss quiz here. 

  2. Start your consultation with your doctor: your assigned doctor will review your survey answers to determine if Software is right for you. Your doctor will reach out via online chat if they have any further questions. You can also contact your doctor via online chat if you have any questions during your consultation.

  3. Review your treatment plan and order: Once your doctor has prescribed a treatment plan, you can purchase or end your consultation. You can ask your doctor or the pharmacist any questions you have about the treatments selected for you.

  4. Start your treatment plan: your order will be delivered straight to your door. You will receive information with your delivery on how to begin your treatment and our Medical Support Team is available if you have any questions or concerns. When you are ready for your next order we will automatically send this out to you.

  5. Access your ongoing support: You will have access to your doctor, registered nurses, pharmacists and patient support which are included in your treatment plan. Your doctor will reach out once it is time to review your treatment plan.