Check that your order is within our delivery time
Our delivery timeframe is 5-10 days from the day of treatment confirmation. You should have received confirmation of its shipment within 5 business days.
Check with Auspost to see the status of your order
Download the Auspost app and use the email address you signed up with to find out if your order has been shipped and where it is.
Find out the status of your order
In cases where your order is delayed with Auspost, we suggest that you wait the 2 week guidelines that auspost have set. If your order is delayed for more than 2 weeks, please submit a request through the link in the top right hand corner and our team will be in touch shortly after that.