Shipping & Billing

Delivery Information

• I’ve moved house, how can I change my address?
• My treatment hasn’t arrived yet, what should I do?
• How long does it take for my Software treatment to arrive?
• How long does it take for my Software treatment to be made?

Refund & Returns

• How does the Money Back Guarantee work?
• How does the Reformulation Guarantee work?

Order Information

• I’ve run out of treatment and haven’t received my new bottle yet. What should I do?
• I want to change my payment details, how do I do this?
• Is there a minimum cost when I sign up to Software?
• How I can pay for my order?
• How much does Software cost?
• How do I update my payment information?