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  1. Software
  2. Shipping & Billing

Shipping & Billing

Delivery Information

  • I’ve moved house, how can I change my address?
  • My treatment hasn’t arrived yet, what should I do?
  • How long does it take for my Software treatment to arrive?
  • How long does it take for my Software treatment to be made?

Refund & Returns

  • How does the Money Back Guarantee work?
  • How does the Reformulation Guarantee work?

Order Information

  • I’ve run out of treatment and haven’t received my new bottle yet. What should I do?
  • I want to change my payment details, how do I do this?
  • Is there a minimum cost when I sign up to Software?
  • How I can pay for my order?
  • How much does Software cost?
  • How do I update my payment information?
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